FAQs - Frequently Asked Questions
About Drayage, Shipping, and Logistics Services
Find answers to common questions about our directory, drayage services, and logistics solutions
1. About Our Directory
What is ContainerIntermodal.ca?
ContainerIntermodal.ca is a comprehensive online directory that connects businesses and individuals with drayage and container services providers across Canada. We list verified companies offering container transport, drayage, cross-border trucking, and other logistics services.
How do I use the directory to find drayage services?
You can browse the directory by city or service type to find drayage providers that meet your specific needs. Each listing includes company details, contact information, and the services they offer.
Are the companies listed in your directory verified?
Yes, all companies listed in our directory have been vetted for reliability, service quality, and compliance with industry standards.
How can I request quotes from multiple companies?
Simply fill out the “Request a Quote” form on the relevant service pages, and your request will be sent to multiple providers for comparison.
Is there a fee for using the directory or requesting quotes?
No, using our directory and requesting quotes is completely free for users. We aim to simplify the process of connecting with reliable drayage and logistics providers.
2. About Drayage in Canada
What is drayage?
Drayage refers to the short-distance transport of shipping containers, usually from a port or rail terminal to a local warehouse or distribution center. It’s a critical part of the supply chain, especially for international shipments.
How do drayage services work in Canada?
In Canada, drayage services are typically used to move containers between ports, rail terminals, and local destinations. Providers use specialized trucks and equipment to handle the transport of various container sizes, including oversized and hazardous materials.
What types of containers are typically transported via drayage?
Common container sizes include 20-foot, 40-foot, and 53-foot containers. Additionally, there are services for specialized containers such as refrigerated (reefer) containers, open-top containers, and ISO tanks.
Can I use drayage services for cross-border shipments between Canada and the USA?
Yes, many drayage companies specialize in cross-border shipping between Canada and the USA. These companies handle customs documentation and ensure compliance with cross-border regulations.
What is the cost of drayage services?
The cost of drayage services varies depending on the distance, type of cargo, container size, and any additional requirements such as hazmat handling or refrigerated transport. It’s recommended to request quotes from multiple providers to get an accurate price estimate.
3. About Shipping & Logistics
What is LTL shipping, and how is it different from full truckload (FTL) shipping?
Less-than-truckload (LTL) shipping allows you to share truck space with other shipments, making it more cost-effective for smaller loads. Full truckload (FTL) shipping is used when you have enough goods to fill an entire truck.
What is freight forwarding, and do I need a freight forwarder?
A freight forwarder coordinates the logistics of shipping goods internationally or domestically. They manage tasks such as customs clearance, booking cargo space, and handling documentation, making the shipping process smoother and more efficient.
What is the difference between warehousing and cross-docking?
Warehousing involves storing goods for an extended period, whereas cross-docking is the process of unloading goods from inbound transport and immediately loading them onto outbound transport, minimizing storage time.
Can I track my shipments through your directory?
While ContainerIntermodal.ca does not provide direct shipment tracking, many of the listed logistics companies offer tracking services for the goods they transport. Check with individual providers for tracking options.
Do logistics providers in the directory offer insurance for cargo?
Most logistics providers offer cargo insurance to cover the value of goods during transport. It’s important to ask the provider about the insurance options available and whether additional coverage is needed for high-value or sensitive cargo.
3. Getting Started
How do I get started with finding a logistics provider?
Start by selecting the type of service you need, whether it’s drayage, cross-border trucking, or freight forwarding. Browse our directory or request a quote, and we’ll connect you with verified providers.
Can I find specialized logistics services like refrigerated shipping or hazmat transport?
Yes, our directory includes companies that specialize in refrigerated (reefer) shipping, hazardous materials (hazmat) transport, oversized cargo, and more. Use the service filters to narrow down your search.
What should I consider when selecting a logistics provider?
Consider the provider’s experience, service offerings, geographic coverage, and customer reviews. It’s also important to request quotes from multiple companies to compare pricing and services.
